Discover more in our FAQ
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General Questions
Which suitcase size should I choose?
Which suitcase size should I choose?
For shorter trips or when you prefer to keep your luggage with you, a Carry-On is a practical choice. For longer trips or when you need more packing space, choose a Medium or Large Checked suitcase.Traveling with family? A luggage set gives you multiple sizes for different travelers and different types of trips.
Will my Carry-On fit in the overhead bin?
Will my Carry-On fit in the overhead bin?
Carry-on size limits vary by airline, route, and fare type.Before traveling, please compare the dimensions listed on the product page with your airline's current carry-on requirements.
Can I nest my suitcases?
Can I nest my suitcases?
Yes. Smaller suitcases within the same Coolife luggage set or series can be nested inside the larger sizes when not in use, helping save storage space at home.This is especially convenient for 2-, 3-, and 4-piece luggage sets.
How do I set my TSA lock?
How do I set my TSA lock?
Most Coolife TSA combination locks are preset to 0-0-0. With the lock open and the dials set to the current combination, press or slide the reset control, choose your new combination, then return the reset control to its original position.Lock designs may vary by model. Please refer to the instructions included with your luggage or contact our Customer Support team for a model-specific guide or video.
How do I clean my luggage?
How do I clean my luggage?
For everyday cleaning, gently wipe the exterior and interior with a soft, damp cloth and a mild neutral detergent.After cleaning, remove any excess moisture and allow the luggage to dry completely before storing it.
The Belle Series
Which size is expandable?
Which size is expandable?
The 20" Carry-On expands from about 39L to 44L, giving you extra room for last-minute items or souvenirs on the way home. The 24" and 28" are non-expandable.
How does this set work for family travel?
How does this set work for family travel?
Use the larger suitcase for shared or bulky items, and the smaller ones to keep each traveler’s clothing separate. Less mixing, easier unpacking.
How is the interior organized?
How is the interior organized?
Zippered dividers and securing straps help keep clothing in place, while dedicated storage makes toiletries and smaller items easier to separate.
Is it easy to move when fully packed?
Is it easy to move when fully packed?
The 360° dual spinner wheels make a fully packed suitcase easier to steer through airports and hotel lobbies. Side handles on the larger sizes also make lifting easier when loading the car or picking up checked luggage.
Can the 3-piece set nest together for storage?
Can the 3-piece set nest together for storage?
Yes. The smaller suitcases can be stored inside the larger ones, helping the full set take up less space at home between trips.
The Family Series
How much organized storage is inside?
How much organized storage is inside?
The interior includes dual U-shaped dividers, mesh pockets, and a dedicated wet pocket, giving clothes, toiletries, and smaller items their own space instead of piling everything together.
Can I attach my handbag or personal item to the suitcase?
Can I attach my handbag or personal item to the suitcase?
A built-in hook on the telescopic handle gives you a place to secure a handbag or lightweight personal item, helping free up your hands while moving through the airport or hotel.
Is the suitcase waterproof?
Is the suitcase waterproof?
The shell has a water-repellent finish that helps protect against light rain and everyday splashes. It is not designed to be fully waterproof, so prolonged exposure to heavy rain should be avoided.
Is it easy to move with one hand when fully packed?
Is it easy to move with one hand when fully packed?
The 360° dual spinner wheels are designed for smooth, stable movement under load, making a fully packed suitcase easier to guide with one hand through airports and hotels.
What trips is the 3-piece set best for?
What trips is the 3-piece set best for?
The 20", 24", and 28" sizes make the set easy to split between short trips, longer vacations, and family travel. The 20" Carry-On also expands by about 15% when you need a little more room, and the set comes in multiple color options to match different travel styles.
The Getaway Series
Will it fit under the seat as a personal item?
Will it fit under the seat as a personal item?
At 12.2 × 6.7 × 17.7 in, it’s designed around common U.S. personal-item limits and should fit under the seat on many flights. Airline rules can vary, so it’s still best to check before you fly.
What size laptop does it fit?
What size laptop does it fit?
It fits laptops up to 15.6 inches, with a separate padded compartment for quicker access and better protection.
Is it comfortable when fully packed?
Is it comfortable when fully packed?
Padded S-shaped shoulder straps, a breathable back panel, and a removable chest strap help keep the bag more stable and comfortable when you’re carrying tech and clothes together.
Is it easy to keep work and travel essentials organized?
Is it easy to keep work and travel essentials organized?
Yes. Separate zones for work gear, clothing, quick-access items, valuables, and devices help keep everything in its place, so you can find what you need without digging through the whole bag.
Is the backpack waterproof?
Is the backpack waterproof?
The outer fabric, lining, and treated zippers are designed to resist everyday rain and splashes. It offers strong water resistance, but it isn’t fully waterproof for prolonged heavy rain.
Can I attach it to my suitcase handle?
Can I attach it to my suitcase handle?
Yes. The luggage sleeve slides over your suitcase handle, so you can switch between carrying, lifting, and rolling more easily through airports, hotels, and commutes.
