Termos do serviço

Last Updated: August 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the Coolife website, online store, and related services (collectively, the “Services”).
The Services are operated by TRAILMUSE INC (“Coolife,” “we,” “us,” or “our”).
By accessing or using our Services, including purchasing products through the Coolife website, you agree to these Terms. If you do not agree to these Terms, please do not use the Services.

1. Eligibility and Account Use

You must be legally capable of entering into a binding agreement in your place of residence to use our Services or make a purchase.
Certain features of the Services may require you to create an account. You are responsible for providing accurate and current information and for maintaining the confidentiality of your account credentials.
You are responsible for activity conducted through your account and should notify us if you believe your account has been accessed without authorization.

2. Products and Product Information

We make reasonable efforts to present product descriptions, colors, dimensions, features, images, and other information as accurately as possible.
However, actual product appearance may vary slightly due to display settings, photography, measurement methods, or normal manufacturing variations.
Product availability may change without notice, and we may modify or discontinue products at any time.

3. Orders and Purchases

By placing an order through the Coolife website, you are submitting an offer to purchase the products in your order.
We may decline or cancel an order in certain circumstances, including:
- Product or inventory availability issues
- Pricing or product information errors
- Payment authorization issues
- Suspected fraud or unauthorized activity
- Violations of these Terms
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.

4. Prices, Taxes and Payment

Product prices are displayed on the Coolife website and may change from time to time.
Applicable taxes, shipping charges, or other fees, if any, will be communicated as part of the purchase process.
We make reasonable efforts to ensure that pricing and product information are accurate. If an error occurs, we may correct the error or cancel an affected order.
Payment must be made using one of the payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.
Payments may be processed by third-party payment service providers.

5. Shipping and Delivery

Orders are subject to our Shipping Policy, including applicable shipping destinations, delivery times, fees, and address restrictions.
Shipping and delivery times are estimates and may be affected by carrier conditions, weather, holidays, or other circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are subject to our Returns & Refunds Policy, including eligibility requirements, return shipping responsibilities, and refund processing times.

7. Website Use and Prohibited Conduct

You may use the Services only for lawful, personal, and non-commercial purposes unless we provide written authorization otherwise.
You may not:
- Use the Services for unlawful or fraudulent purposes
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to systems, accounts, or data
- Introduce viruses, malicious code, or other harmful technology
- Use automated tools to improperly scrape, copy, or extract website content
- Misrepresent your identity or impersonate another person
- Use the Services in a way that infringes the rights of Coolife or others
We may restrict or suspend access to the Services where reasonably necessary to protect the website, our customers, or our business.

8. Intellectual Property

All content made available through the Coolife website, including text, graphics, logos, product images, photographs, videos, designs, icons, software, trademarks, and other materials, is owned by or licensed to Coolife and is protected by applicable intellectual property laws.
You may access and use this content for personal, non-commercial purposes only.
Except as permitted by law or with our prior written consent, you may not copy, reproduce, modify, distribute, publish, display, sell, license, or commercially exploit our content.

9. Reviews, Feedback and User Content

If you submit reviews, comments, photos, feedback, suggestions, or other content through the Services, you are responsible for ensuring that you have the right to submit that content.
You agree not to submit content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.
By submitting content to us, you grant Coolife a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with our Services, products, marketing, and business operations, to the extent permitted by applicable law.
You retain ownership of any rights you otherwise hold in your content.

10. Third-Party Services and Links

Our Services may include links to or integrations with third-party websites, payment providers, platforms, applications, or other services.
These third-party services operate independently from Coolife and may be governed by their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party services that we do not control.

11. Disclaimer of Warranties

To the extent permitted by applicable law, the Services are provided on an “as available” basis.
While we make reasonable efforts to maintain accurate information and reliable access to the Services, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.
Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable consumer law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Coolife and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of the Services.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms limits liability that cannot be limited or excluded by law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Coolife and its affiliates, officers, employees, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another party’s rights.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the Services after updated Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

15. General Provisions

These Terms, together with any policies or terms expressly incorporated by reference, form the agreement between you and Coolife regarding your use of the Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.
We will not be responsible for delays or failures to perform caused by circumstances beyond our reasonable control, including natural disasters, severe weather, governmental actions, labor disruptions, carrier interruptions, telecommunications failures, or similar events.
If you have any questions about these Terms, please contact us at  contact@coolifetravel.com.
TRAILMUSE INC
8 THE GREEN STE A
DOVER, DE 19901
United States
Phone: +1-725-333-1966